Care Coordinator - Remote in King County in WA
Company: UnitedHealth Group
Location: Seattle
Posted on: April 1, 2025
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together.
The Health Home Field Care Coordinator will be the primary case
manager for a panel of high-cost, high-risk Medicare-Medicaid
enrollees focusing on intensive care coordination services to
improve health care outcomes and cost savings. Care Coordinators
will integrate care for enrollees across multiple delivery systems
working to reduce gaps in services and increase coordination of all
service providers including medical, behavioral health, long-term
services and supports, and other social services. This is achieved
through using the principles of patient activation and engagement
to set health action goals and increase self-management skills to
achieve optimal physical and cognitive health.
If you are located preferably in King County, WA, you will have the
flexibility to work remotely* as you take on some tough
challenges.
Primary Responsibilities:
Engage members, family, and caregivers face-to-face to complete a
comprehensive health needs assessment, including assessment of
medical, behavioral, functional, cultural, and socioeconomic
needs
Develop and implement person centered Health Action Plans to
address needs including management of chronic health conditions,
health promotion and wellness, social determinants of health,
medication management and member safety in alignment with
evidence-based guidelines
Partner and collaborate with internal care team, providers, and
community resources/partners to implement care plan
Provide education, health promotion, and coaching to support member
self-management of care needs and lifestyle changes to promote
health
Provide individual and family support for members
Support proactive discharge planning and manage/coordinate Care
Transition following ER visit, inpatient or Skilled Nursing
Facility (SNF) admission
Advocate for members and families as needed to ensure the member's
needs and choices are fully represented and supported by the health
care team
Research, locate and make referrals to community resources to
address member specific care or socioeconomic needs. Follow up to
confirm services are received
Proactively engage the member to manage their care, provide
education and coaching to support self-management of needs and
health promotion as outlined in care plan
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
Must meet one of the following:
Bachelor's Degree of Social Work, Psychology, Social Services,
Human Services, or Behavioral Sciences
Certificated Medical Assistant with associate degree
Licensed Practical Nurse
Licensed Marriage and Family Therapist, Licensed Mental Health
Counselor, or Licensed Agency Affiliated Counselor
Master's Degree of Social Work, Psychology, Social Services, Human
Services, or Behavioral Sciences
Must become a state certified Health Home Care Coordinator within
six weeks of hire date
3+ years of relevant experience, including clinical experience
1+ years of experience with MS Office, including Word, Excel,
Outlook, and TEAMs
Reliable transportation and the ability to travel up to 75% within
King County to meet with members and providers
Reside in or within commutable driving distance to Seattle, WA -
King County
Preferred Qualifications:
CCM certification
1+ years of community case management experience coordinating care
for individuals with complex needs
Background in Managed Care
Experience working in team-based care
Bilingual
Physical Requirements:
Ability to transition from office to field locations multiple times
per day
Ability to navigate multiple locations/terrains to visit employees,
members and/or providers
Ability to transport equipment to and from field locations needed
for visits (ex. laptop, etc.)
Ability to remain stationary for long periods of time to complete
computer or tablet work duties
*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy
The hourly range for this role is $23.70 to $46.35 per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Seattle , Care Coordinator - Remote in King County in WA, Other , Seattle, Washington
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