HEALTH SERVICES MANAGER (100% FTE, DAYS)

Company: University of Washington
Location: Seattle
Posted on: April 1, 2025

Job Description:

If you are using a screen reader and experience any difficulty accessing our web pages, please call 206-543-2544 or email UWHires and we will be happy to assist you.HEALTH SERVICES MANAGER (100% FTE, DAYS)Req #: 244195Department: UW MEDICINE PRIMARY CARE AT OPMCJob Location: UW Medicine Primary CarePosting Date: 03/07/2025Closing Info: Open Until FilledShift: First ShiftBenefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.UW Medicine Primary Care - Outpatient Medical Center (OPMC) has an outstanding opportunity for a Health Services Manager.WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)
• Day ShiftPOSITION HIGHLIGHTSIn partnership with the Clinic Medical Director, the Health Services Manager will provide operational oversight and administrative management for the Primary Care Clinic. The Health Services Manager will hire, supervise and mentor clinic staff, implement programs to meet specific patient care needs, and work to continually improve clinic operations and efficiency. The Health Services Manager will work with the Assistant Administrator to prepare and manage financial reports and budgets. The Health Services Manager will establish and maintain an operating environment that assures effective, efficient, and safe patient care practices, and will actively promote the goals of the UW Medicine "Patients Are First" Initiatives.DEPARTMENT DESCRIPTIONLocated just off of I-5 in north Seattle, UW Medicine Primary Care at Outpatient Medical Center is open six days a week. Our board-certified physicians provide a full spectrum of primary care, including annual wellness and preventive healthcare services, management of chronic conditions, treatment of acute conditions, mental health services and routine gynecologic exams. We believe that continuity of care - a shared goal that fosters ongoing, caring relationships between patients and healthcare providers - is vital to keeping you healthy in the long term.PRIMARY RESPONSIBILITIES
  • Works with leads in directing the activities of staff within the clinic.
  • Plans and schedules work for employees ensuring adequate staffing, proper distribution of assignments, and appropriate space and facilities.
  • Ensures employees understand their responsibilities, authorities, and accountabilities.
  • Promotes the retention of quality staff.
  • Maintains competent employees through orientation, evaluation, feedback, continuing education, competency standards, and formal disciplinary processes.
  • Mentors and rounds on all employees.
  • Implements programs, systems, and services that support UWNC policy and strategy decisions.
  • Regularly monitors performance against goals.
  • Takes corrective action as necessary.
  • In partnership with the chief and the Assistant Administrator, provides feedback on the annual development and implementation of the capital and operating budgets.
  • Monitors and makes monthly reports on revenues and expenditures, including staffing, capital, and supply expenses.
  • Promptly resolve patient complaints/concerns regarding care and service provided while maintaining patient satisfaction.
  • Other duties as assigned.REQUIREMENTS
    • Bachelor's Degree in Business, Health Care Administration or related field; or equivalent experience.
    • 3 years of progressive supervisory and management experience with budgetary responsibility.
    • Demonstrated management/leadership and program management skills.
    • Knowledge of ambulatory care environment and healthcare trends.
    • Demonstrated ability to analyze financial, quality, and clinical service issues.ABOUT UW MEDICINE PRIMARY CAREUW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and
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Keywords: University of Washington, Seattle , HEALTH SERVICES MANAGER (100% FTE, DAYS), Executive , Seattle, Washington