Security Senior Service Technician
Company: Allied Universal - Technology Services
Location: Seattle
Posted on: October 7, 2024
Job Description:
OverviewEmbark on a trailblazing career in Security Technology
with Allied Universal Technology Services, a global leader in
security technology that's transforming the security industry. We
integrate state-of-the-art technology with physical security to
protect our clients and communities, harnessing tools like
electronic access control, video surveillance, and alarm
monitoring, alongside emergent innovations such as robotics,
drones, and augmented technology. As a valued team member, you'll
be part of a diverse and dynamic workforce that thrives on
innovation and inclusivity. We offer a wide spectrum of job
opportunities for both stability and growth across various roles,
including service and installation technicians, engineers, and
project managers. At Allied Universal, we don't just embrace
change; we drive it, creating a culture where diversity fosters
innovation and forges caring connections. Join us and help set new
benchmarks in the security industry while advancing your career.
Enjoy comprehensive benefits for most full-time positions,
including medical, dental, and vision coverage, life insurance,
retirement plans, employee assistance programs, and exclusive
perks.Job DescriptionWhat to expect as a Commercial Security Senior
Service Technician: $30 - $43 / hour Company Vehicle and Gas Card
Perks & Benefits:
- Full Health Benefits (Medical, Dental, Vision, Basic Life,
AD&D, and Disability Insurance)
- Enrollment in our company's 401(k)plan, subject to eligibility
requirements
- Eight paid holidays annually, five sick days, and four personal
days
- Vacation time offered at an accrual rate of 3.08 hours
biweekly. Unused vacation is only paid out where required by
law.
- Employee Discount PerksThe Senior Service Technician will be
responsible for service, maintenance, repairs, and
troubleshooting/diagnostics on access control equipment and
IP-based video systems, including but not limited to: electrified
and non-electrified locks, card readers, ancillary door devices, IP
and analog cameras, head-end video recording devices, wired and
wireless systems, and intercom systems. As a Security Senior
Service Technician, this person is expected to be a highly
proactive and skilled individual and, at all times, maintain
performance consistent with Allied Universal Technology Services'
core values.
- Travel to commercial client sites to service, repair,
troubleshoot, and detect access control equipment and IP-based
video security systems. including, but not limited to:
- (Electrified and non-electrified locks, card readers, ancillary
door devices, IP and analog cameras, head-end video recording
devices, wired and wireless systems and intercom systems)
- Troubleshoot system installations in a such a manner as to
identify issues and apply the most effective and efficient
resolution consistent with company installation standards; identify
and repair physical security systems as required to ensure
operability and compliance with any applicable building code
- Apply all necessary documentation for tracking of
service-related issues
- Demonstrate knowledge and skill in the safe use of hand and
power tools, analog/digital test equipment and CCTV testing
devices
- Demonstrate proficiency in reading and understanding electrical
schematics, CAD drawings and related documents for their use in
low-voltage applications
- Establish and maintain effective working relationships with
both internal and external customers
- Provide phone and on-line remote diagnostic support
- Drive to commercial client sites, with a company-issued vehicle
to perform service
- Perform other duties as assigned by leadershipWhat knowledge
and skills are required:
- High School Degree, Vocational School or equivalent
required
- 5+ years of field experience
- Experience with any or all of the following is preferred:
Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis,
Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or
ONSSI
- Possession of state-specific licensing (i.e. Class D or Alarm
Installer, etc.) or ability to hold license once hired
- Understanding of Windows operating systems and overall IT
network topology
- Highly proactive and skilled individual, and at all times
maintain performance consistent with Allied Universal Technology
Services (AUTS) core values
- Ability to meet deadlines and work in a fast-based environment
with minimum direction
- Good communication skills for effective interaction with
internal & external customers
- Available for scheduled "on-call" duties to respond to
emergency service calls
- Strong troubleshooting skills, mechanical and electronic
aptitude
- Capable of lifting up to 50lbs and work on ladder heights of up
to 16'
- Be able to work independently or as a member of a team
- Good verbal and written communication skillsBENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability
insurance
- Enrollment in our company's 401 (k) or Supplemental Income
Plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal
days
- Vacation time offered at an accrual rate of 3.08 hours
biweekly. Unused vacation is only paid out where required by
law.ClosingAllied Universal is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race/ethnicity, age, color, religion, sex, sexual
orientation, gender identity, national origin, genetic information,
disability, protected veteran status or relationship/association
with a protected veteran, or any other basis or characteristic
protected by law. For more information: www.aus.com If you have any
questions regarding Equal Employment Opportunity, Affirmative
Action, Diversity and Inclusion, have difficulty using the online
system and require an alternate method to apply, or require an
accommodation at any time during the recruitment and/or employment
process, please contact our local Human Resources department. To
find an office near you, please visit:
www.aus.com/offices.Requisition ID2024-1275010
Keywords: Allied Universal - Technology Services, Seattle , Security Senior Service Technician, Engineering , Seattle, Washington
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