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Customer Retention Analyst

Company: VirtualVocations
Location: Puyallup
Posted on: October 23, 2024

Job Description:

A company is looking for a Customer Retention Analyst to support reporting, KPI management, and data analytics across the organization.



Key Responsibilities

Create and maintain reporting frameworks for operating metrics and KPIs
Combine data analytics with frontline insights to develop actionable programs
Interact with cross-functional stakeholders to drive operational improvements


Required Qualifications

Minimum of three years of experience in finance, product management, project management, or data analytics
Proficiency in Salesforce, Tableau, Einstein, or Dataiku for reporting and analytics
Experience in statistical modeling and quantitative analysis
Strong understanding of business processes and data quality management
Experience in building and managing data science models is preferred

Keywords: VirtualVocations, Seattle , Customer Retention Analyst, Professions , Puyallup, Washington

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