Genesys Client Consultant

Company: VirtualVocations
Location: Puyallup
Posted on: October 16, 2024

Job Description:

A company is looking for a Genesys Client Consultant to provide consulting support for strategic client accounts.

Key Responsibilities:

Provide white glove support for strategic clients
Lead continuous improvement support for the Genesys Cloud platform
Perform project coordination and provide in-depth analysis of technical and business issues

Required Qualifications:

1+ year experience in Genesys Cloud CX (Purecloud) technology
Genesys Cloud CX certification is a plus
Knowledge of telephony architecture and Genesys Cloud CX dependencies
Experience in delivering business operations or customer experience initiatives
Development experience and/or mindset

Keywords: VirtualVocations, Seattle , Genesys Client Consultant, Professions , Puyallup, Washington

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