Customer Resolution Specialist

Company: VirtualVocations
Location: Seattle
Posted on: November 2, 2024

Job Description:

A company is looking for a Customer Resolution Specialist (Remote).

Key Responsibilities

Perform customer service and billing inquiries for hospital and professional revenue cycle
Collect self-pay balances and arrange payment plans with patients/guarantors
Maintain knowledge of billing procedures and ensure productivity standards are met

Required Qualifications, Training, and Education

High School diploma or GED equivalent
Three years of progressively responsible and directly related work experience
Knowledge of government and non-government payer requirements and reimbursement rules
Familiarity with medical terminology, coding systems, and billing practices
HFMA - Certified Rev Cycle Rep (CRCR) preferred

Keywords: VirtualVocations, Seattle , Customer Resolution Specialist, Other , Seattle, Washington

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