Principal Product Manager - Shared Services

Company: Pulumi Corporation
Location: Seattle
Posted on: April 1, 2025

Job Description:

Who We ArePulumi is realizing the vision of : building tools and services that enable every developer to program the cloud using the tools and practices they already know. We lead with an open source platform that embraces real programming languages, tools, and techniques, and offers an innovative SaaS product that helps teams collaborate. Cloud native leaders like Snowflake and CockroachDB as well as innovators like Mercedes-Benz R&D North America use Pulumi to make cloud infrastructure their competitive advantage.Pulumi helps developers and infrastructure engineers tap into the vast world of cloud services-from AWS, Azure, and Google Cloud to Datadog, GitHub, Auth0, Rancher, and more-and create production-grade, repeatable infrastructure.Pulumi is headquartered in Seattle, WA. This role can be in Seattle or remote.About the Role and TeamWe're looking for a highly technical Product Manager to define and orchestrate the future of the core of our Pulumi SaaS product. As our Shared Services PM, you will be owning areas of both business and technical complexity like user and organization management, authentication, and authorization. You will also help define strategy and requirements for Pulumi Copilot, our unique AI offering that is currently in preview. You will be working with a more matured user base, leading the investment on upgrading our user experience to "delightful" and extending existing capabilities to serve new enterprise customer needs.In this role, you'll combine a broad knowledge of cloud and developer technologies with a deep understanding of our developer and ops customers. You'll combine that customer understanding with your own past experience building apps or creating infrastructure to be the voice of the customer when working with engineering. You'll solicit customer feedback, and define, prioritize, and ship features that delight our users and deliver on the vision of cloud engineering. And, you'll be working with a diverse and globally distributed team along the way.You Will

• Partner with the CEO and GMs to define the product vision for the Pulumi shared services product and manage the roadmap for delivering on that vision
• Work closely with one or more engineering managers to deliver steady progress on your roadmap while balancing engineering and tech debt investments
• Build a deep understanding of Pulumi's customers to understand how they do cloud engineering and what their unmet needs are
• Collaborate with UX design and engineering to create, specify, and deliver innovative and impactful solutions to our customers' needs
• Own features from idea to successful adoption, working with marketing, customer success, sales, and our community to ensure that features aren't just built, but also used and loved by our customers
• Turn plentiful data into insights that inform our decision making
• Define the right input and output metrics to measure the success of features we build and create a feedback loop from these metrics back into your product vision and roadmapTo be Successful in This Role
  • You have 8+ years of engineering, product management, program management, or equivalent experience
  • You have strong technical abilities and a track record of delighting customers with elegant solutions to complex and ambiguous technical problems
  • You have built and actively participated in inclusive team environments
  • You clearly communicate both verbally and in writingNice to have
    • You have previous work experience delivering software for enterprise users
    • You have experience in subscription services, user management (SCIM, SAML, SSO), and/or AI space
    • You have demonstrated experience working with disciplines like Sales, Marketing, and Support
    • You have experience contributing to open source projects or managing an open-source community
    • You have experience entering a new area, immersing yourself in data and details, and building a strong understanding and point of viewCompensation
      • Base Salary Hiring Range: $180,500 to $227,850
      • All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below).
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Keywords: Pulumi Corporation, Seattle , Principal Product Manager - Shared Services, Executive , Seattle, Washington