Senior Product Manager - Merchandising - HYBRID

Company: Nordstrom Inc.
Location: Seattle
Posted on: April 1, 2025

Job Description:

Senior Product Manager - Merchandising - HYBRIDSenior Product Manager - Merchandising - HYBRIDApply locations Seattle, WA time type Full time posted on Posted 2 Days Ago job requisition id R-727765Job DescriptionThe Senior Product Manager is a key member of the Nordstrom Product Management team, championing the customer experience evolution through data-driven insights. They support key promotional capabilities, functionality, and programs across Nordstrom, ensuring alignment with customer needs and business objectives. The role involves planning the promotions product roadmap, prioritizing the backlog, leading product discovery, and measuring results of features delivered to production.The Merchandising PdM team is looking for someone who can bring leadership to our promotional tools and capabilities and who can drive alignment between customer needs and business objectives. This individual should be comfortable presenting to stakeholders as well as rolling up their sleeves and getting into the details of the data.A day in the life---

• Drive the strategic vision and roadmap for promotional tools and capabilities that meet business objectives and delight customers
• Define and track success metrics (KPIs, OKRs) to measure the impact of delivered features on customer experience and business outcomes
• Prioritize the product backlog by balancing technical feasibility, user needs, and business priorities
• Advocate for the development of simple, user-friendly solutions that address complex business challenges
• Take charge as the product lead for cross-functional promotional workstreams, working closely with other product and program management teams, as well as business leaders, to realize anticipated value
• Collaborate with cross-functional business and technology teams to facilitate feature and strategy discovery, assessing feasibility, and viability
• Support requirements definition by creating wireframes, process flows, user stories, and other relevant artifacts
• Work closely with UX, Research, Engineering, and Analytics teams to shape feature designs and ensure seamless execution
• Define and implement a comprehensive go-to-market strategy, encompassing User Acceptance Testing (UAT), Communication Strategy, Change Management Strategy, and post-implementation validations
• Drive projects forward with a sense of urgency, ensuring timely delivery of high-quality productsYou consistently demonstrate the following strengths:
  • Energy and initiative in solving problems. You share passion for your product and, most importantly, your customers
  • Curiosity to ask questions and seek clarity. You listen. You are a lifelong learner
  • Problem-solving: You bring a can-do approach. You confront problems, take time to understand the issues (said, unsaid), propose solutions, and take ownership through resolution or a clear hand-off
  • Adaptive: You can switch from complex to routine as required, all within the day
  • Adept at dealing with ambiguity at speed and you use quantitative analysis to improve quality of decisions
  • Evangelization of your ideas, vision, and roadmap to all stakeholders (execs, engineering, customers/users)You own this if you have---
    • 5+ years' experience with product management, technology, or ecommerce company preferred
    • Domain expertise in Retail Merchandising and promotional strategies
    • Strong interest in the e-commerce industry; strong data analysis, mining skills, and keen data insight
    • Ability to define, measure, and analyze processes to identify improvement opportunities
    • Technical background and understanding of software development principles and a/b testing
    • Ability to build relationships cross-functionally with multiple teams (including Analytics, Engineering and User Experience) and to (co-)define product strategy, roadmap, and execution
    • Strong interpersonal, oral, and written communication skills, with a talent for storytelling to effectively convey complex ideas and inspire action across diverse audiencesWe've got you covered---Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
      • Medical/Vision, Dental, Retirement and Paid Time Away
      • Life Insurance and Disability
      • Merchandise Discount and EAP ResourcesA few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.Pay Range DetailsThe pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.Washington: $142,000 - $220,500 Annually. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.About UsWe're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.HERE TO WINWe're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
        #J-18808-Ljbffr

Keywords: Nordstrom Inc., Seattle , Senior Product Manager - Merchandising - HYBRID, Executive , Seattle, Washington