Festival Volunteer Manager

Company: Tech9
Location: Seattle
Posted on: November 9, 2024

Job Description:

To create experiences that bring people together to discover extraordinary films from around the world. It is through the art of cinema that we foster a community that is more informed, aware, and alive. Diversity, Equity, Inclusion and Social Justice SIFF believes that valuing and pursuing diversity, equity, inclusion and social justice are vital to our mission. We are dedicated to improving racial equity and social justice within our organization and our community. SIFF uses our unique position to share diverse stories and voices through our operations and impact while promoting accessibility for all people. We strive to foster diverse perspectives, equity and inclusion in all facets of our organization, from board to volunteer, from artist to audience and beyond. SIFF is committed to... Making our organization's culture more inclusive and affirming, acknowledging Seattle's Indigenous heritage, and creating more racially equitable and socially just outcomes both within our organization and through our community impact. About The Position The Festival Volunteer Manager is responsible for managing the Festival Volunteer program, including recruiting, onboarding and supporting volunteers. The Festival Volunteer Manager is also responsible for ensuring SIFF's Festival Volunteer Program utilizes best practices, as well as maintaining good communication with SIFF's volunteers and other stakeholders. They are also responsible for envisioning and innovating the current Festival Volunteer Program; with the goals of diversifying the volunteer membership as well as developing equitable, enriching and exciting volunteer benefits and opportunities. - REPORTS TO: Associate Director, Festivals and Events COMPENSATION: $27.00/Hour - START AND END DATE: February 10, 2025 - June 6, 2025 PROGRAM SUPERVISORY RESPONSIBILITIES The Festival Volunteer Manager is responsible for managing the volunteer program for the 2025 Seattle International Film Festival, including recruiting, onboarding, record keeping, and off-boarding all volunteers at SIFF. - PRIMARY DUTIES and RESPONSIBILITIES

• Acts as SIFF's primary communication point with volunteers, manages volunteers@siff.net email inbox, ensures volunteers stay informed and engaged with SIFF. -
• Recruits volunteers to meet all Festival needs for volunteers; ensuring that all requested volunteer shifts are filled. -
• Ensures that volunteers recruited for skilled roles meet all necessary requirements and certifications.
• Acts as the main point of contact between SIFF and Shiftboard (SIFF's volunteer management software).
• Updates SIFF Festival Volunteer policies, procedures, and training, ensuring best practices and legal requirements are met. -
• Keeps all volunteer records up to date in SIFF's databases.
• Manages the Festival volunteer benefit program and ensures a coordinated and equitable distribution of benefits to volunteers.
• Creates and updates SIFF's Festival Volunteer Compendium and other volunteer training manuals and documents.
• Plans, promotes, and runs volunteer informational and recruitment meetings and events.
• Ensures SIFF's equity practices are integrated within the Volunteer Program. -
• Coordinates all volunteer appreciation parties and screenings. -
• Coordinates all needed Volunteer Program assets (recruitment materials, volunteer t-shirts, etc) with the Marketing Department.
• Conducts outreach to find new communities interested in volunteering with SIFF.
• Manages daily adjustments and on-call assignments to volunteer shifts, as needed.
• Processes and distributes volunteer badges and t-shirts. -
• Creates and manages volunteer surveys.
• Attends volunteer training sessions not conducted by the Volunteer Program Manager to ensure consistency and provide general volunteering information.
• Works select volunteer shifts, as needed for coverage.
• Maintains compliance with state and local laws around volunteers serving alcohol
• Other duties as assigned. REQUIREMENTS -
  • 2+ years supervisory experience
  • 2+ years customer service experience
  • 1+ years experience in leading training
  • Proficient knowledge of Google Suite
  • Have well developed customer service, interpersonal and problem solving skills -
  • Be organized and detail oriented
  • Ability to remain calm under stress with the ability to stay focused on a task
  • Ability to lead, engage and motivate a diverse and changing/rotating team
  • 21 years of age or older
  • Demonstrated commitment to racial equity DESIRED
    • 2 years volunteer or HR program management
    • 1 year experience in managing budgets
    • 1 year event management
    • 1 year film festival experience
    • Proficient knowledge of Shiftboard
    • Current WA state Food worker card and WA MAST 12 Alcohol Server Permit
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Keywords: Tech9, Seattle , Festival Volunteer Manager, Executive , Seattle, Washington