Navigation Program Manager
Company: Cocoon House
Location: Everett
Posted on: October 2, 2024
|
|
Job Description:
Description:The Navigation Program Manager supports the Cocoon
House Navigation program, working with young adults ages 18-24 to
prevent and resolve homelessness. This position leads the
Coordinated Entry team and SDG Prevention Navigator and maintains a
small caseload of young adults while monitoring and ensuring the
appropriate use of client flex funds. The Navigation Program
Manager oversees all program elements, including eligibility and
funder requirements, accurate and complete documentation, data
completion, reporting, and staff support. This position will
coordinate with program staff and agency leadership to ensure
accurate and grant-eligible distribution of funds. The Navigation
Program Manager will support staff through challenging situations
and help identify and implement creative resolutions to
homelessness.Cocoon House is committed to continually growing in
our equity, diversity, and inclusion journey, and candidates with
lived experience or identify as BIPOC and/or LGBTQ+ are strongly
encouraged to apply! We will also provide reasonable accommodation
to qualified persons with disabilities upon request. Navigation
Program Manager Duties & ResponsibilitiesFull-Time - On-siteWage:
$24-$27/hr - +$1.50/hr pay differential for multi-lingual skills
with additional paperwork This position requires a typical work
schedule of Monday through Friday, with flexibility to work
evenings and weekends when necessary. Though flexibly scheduled,
work weeks typically do not exceed 40 hours weekly.Receive and
direct referrals from multiple sources and coordinate with
Navigation staff, ensuring response within a reasonable
timeframe.Assist staff in navigating challenging cases and
situations, including emergency consultation. Maintain working
knowledge of eviction prevention, notices, resolving conflicts in
housing, and understanding lease agreements.Ensure all grant
requirements and outputs are met and documented accurately and
thoroughly, including files and data entry. Support regular file
audits to ensure compliance.Collaborate with other Cocoon House
programs, law enforcement, resource centers, schools, churches,
detention centers, and other organizations to identify and target
young adults and families needing applicable services.Support the
development of the Snohomish County Youth and Young Adult
Coordinated Entry system, including creating and maintaining a
sustainable regional CE structure. Attend meetings with the County
and partner agencies to maintain communication, stay current on
funding requirements, and coordinate efficient service
delivery.Meet with young adults experiencing homelessness
throughout Snohomish County to enroll in Coordinated Entry.
Maintain a small caseload of Coordinated Entry clients and provide
case management to connect households to resources and
housing.Inspire and motivate team members and use a strengths-based
approachAttend internal and community meetings and trainings as
needed. Benefits:Medical, Dental, and Vision health options with
employer contribution403(b) retirement plan with agency match21
days PTO accrual in first year10 agency-recognized holidaysPaid
training & testing: CPR/first aid, food handler's permit, blood
borne pathogens, abuse awareness, TB testing, and additional
in-depth practical trainingsRequirements: General:
Spanish-speaking/multi-lingual preferred.High School Diploma or GED
required with a minimum of one year working directly with young
adults experiencing homelessness or any combination of experience
and education that support the needs of the position. Preference
will be given to candidates with lived experience.Open commitment
to serving, supporting, accepting, and collaborating with
individuals of all races, ages, genders, backgrounds, political
opinions, beliefs, sexual orientations, criminal histories,
citizenship or marital statuses, and religious beliefs. Special
consideration is given to applicants with a demonstrated history of
supporting and advocating for the LGBTQ community, women, people of
color, immigrants, or other historically marginalized or persecuted
groups.Strong and effective communication skills to foster open,
trusting relationships with clients served as well as other Cocoon
House staff, service partners, and donors at all levels. Must be
proficient in crisis intervention/de-escalation to provide proper
care to youth and young adults who are experiencing trauma or are
in crisis. Ability to effectively assess situations and access
emergency services when appropriateMust be 21 years of age or
older.Possess a valid Washington State driver's license, insurance,
and reliable transportation. Clear background check with DCYF.Must
have excellent organizational skills. Possess basic data recording
skills and record keeping.Possess knowledge of street culture,
adolescent development, trauma-informed care, and strengths-based
approaches.Knowledge of community resources and case management
skills. Must have good organizational skills and the ability to
communicate with members, clients, vendors and the public.
Physical:Ability to effectively communicate with all internal and
external clientsBe able to hear voices and alarms.Ability to read
and comprehend a variety of materialsAbility to operate phone,
computer, and record information for files and logsMust be able to
lift up to 50 poundsAbility to travel for various distances through
urban or rural environments in various weather conditionsMust have
ability to run up and down indoor and outdoor stairwells in case of
youth emergency.Go up and down stairsCompensation details: 24-27
Hourly WagePI522a6b2107fd-25660-35661462
Keywords: Cocoon House, Seattle , Navigation Program Manager, Executive , Everett, Washington
Click
here to apply!
|