Staff QA Automation Engineer (Remote)

Company: Pcgs
Location: Seattle
Posted on: March 24, 2025

Job Description:

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of high-value, record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.We're transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics-including pricing, scarcity reports, and historic sales data-accessible to every collector, old or new. Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization.Role Review: We are seeking a Staff QA Engineer to lead both functional and automation testing efforts across multiple products. In this role, you will be responsible for designing, developing, and maintaining robust testing frameworks and continuously raising the bar on software quality. You will work closely with cross-functional teams to establish testing strategies that encompass both manual and automated testing methodologies. You will contribute to our existing automated testing framework to ensure all edge cases and scenarios can be captured and tests can be integrated with the development pipeline. You will collaborate with cross-functional teams to ensure that our solutions have appropriate controls across the entire testing pyramid and continue to handle high volumes of global traffic. Successful candidates must be innovative, flexible, self-directed, and perform both backend and frontend automation. Overall we are looking for a strong candidate who will be responsible for the creation, adoption, and execution of the quality assurance program throughout their software development life-cycle and across multiple agile teams.What You'll Do:

• Develop and execute a comprehensive QA strategy that aligns with our organizational goals. Define quality standards, methodologies, and processes to ensure the delivery of high-quality software products.
• Collaborate with product and engineering teams to gather requirements, review specifications, and plan testing activities. Oversee test case creation, test execution, and defect management to ensure thorough and effective testing.
• Lead and coordinate the testing process for new product features across multiple applications. This includes managing both manual testing and automated testing efforts to ensure the features are thoroughly validated before release.
• Implement reliable and repeatable QA processes and tools using automated, load, and performance testing approaches.
• Plan and drive improvements to the automation and performance test framework architecture and test coverage with a focus on faster turnaround times and high-quality deliverables.
• Assist in troubleshooting of incidents for your products by reproducing in lower environments and testing fixes with a quick turnaround time.
• Effective bug reporting and coordinating with teams on fixes.
• Make recommendations for system features and improvements.
• Own the customer experience - think and act in ways that put our customers first, giving them a seamless experience at every touchpoint.Who You Are:
  • 10+ years of experience in Quality Engineering or Software Engineering.
  • 7+ years of QA test automation experience.
  • 3+ years of setting up load/performance test frameworks.
  • 3+ years of CI/CD experience integrating automation solutions into the DevOps pipeline, including expertise in PR testing.
  • 3+ years of AWS cloud solutions experience.
  • Strong understanding of Agile, SDLC, and STLC.
  • API testing using Karate (most preferred), Postman, Soap UI, or similar tools.
  • Mobile testing using Appium and Lambdatest or similar tools.
  • Solid understanding of containerization tools and technologies using Docker, Kubernetes.
  • Solid understanding of microservices architecture and real-time data stream and message stream frameworks like Apache Kafka.
  • Experience with load and performance testing using tools like Gatling, K6, JMeter, Loadrunner, or similar tools.
  • Experience with Jira (or similar bug tracking software) and GIT (familiar with source control and its best practices).
  • Self-motivator, who can work independently, able to learn quickly, meets deadlines, and demonstrates good analytical and problem-solving skills.
  • Excellent time management and organizational skills; detail-oriented.What we Offer:
    • The opportunity to be a part of our inaugural Guadalajara, Mexico office, and to make a real impact on the launch and success of this team.
    • A dynamic and collaborative international engineering team.
    • An organization dedicated to supporting the passionate Collectors community.
    • A Competitive Salary and benefits.Location: Employees that are within a 1-hour commuting distance to our Midtown Guadalajara office will be expected to work onsite a minimum of 2 days a week. We are additionally open to considering remote candidates that are outside of the 1-hour commutable distance.
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Keywords: Pcgs, Seattle , Staff QA Automation Engineer (Remote), Engineering , Seattle, Washington